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    Projection is the enemy of individuality

    Suzanne Mercier - Tuesday, March 30, 2010


    Today I was waiting for a ferry and engaging in people watching.  A young woman came down the steps to the jetty shortly after I did.  Instead of sitting down, she stood in the centre of the jetty, totally absorbed in her own world.  She was lovely and very colourfully dressed.  Her top was silver, pants aqua, socks purple, shoes patterned and her bag was orange.  I loved her individuality.  As I watched her, I noticed her toes tapping and assumed she was listening to her ipod.  No wires!  She was tapping her foot to some inner beat.  Even more fascinating.

    As I watched her, she became aware of my gaze.  She immediately stopped tapping her toe and seemed to withdraw in on herself. 

    Now I know that according to the Hawthorne effect, the observer affects the phenomenon being observed.  I couldn't help wondering what was going on in her mind as she curtailed her natural behaviour.  I was really hoping that she didn't think I was judging her in some way.

    Too often, that's the conclusion we draw when we catch someone looking at us: that they're finding some fault.  That's totally unproductive hallucination at work.  While it's possible that they may be judging us, it can be equally true that they find us interesting, perhaps even intriguing.

    In the business environment, when we put ourselves forward in some way and we get a response we don't know how to interpret, how much more common is it that we interpret the response in a negative manner than any other way?  Far more common in my view!  We don't allow for different processing styles or other possibilities.  And then we adjust our behaviour to what we consider to be more acceptable to other people.  No wonder we have such a hard time figuring out who we are.

    What do you think?  I'd love to hear.
    All the very best
    Suzanne



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